Within CityBugs you can report issues and track them until they have been solved. There are 3 basic steps to get an issue solved:
STEP 1: Adding a bug
Have you noticed an issue? Go to Bugs.City or download the CityBugs app. Register (also via Facebook) and choose “Add BUG”. Capture the issue with your phone’s camera and submit 1-3 photos. You then choose a relevant category (health, waste management, etc.), mark the issue’s location on the map and add a description. The BUG is created. Now it is visible on the dynamic map and accessible to everyone.
STEP 2: Discussing, Addressing and Studying
Social media should be used to raise awareness of the issue. Share the bug in social networks, to engage people who are just as concerned as you: neighbors, friends, other residents. Everybody involved can register with the system and support you by supporting, commenting or sharing the bug. Relevant state authorities can also take part in discussions by making comments. All the data about bugs are provided to responsible bodies in a systematic manner, after which processing begins.
STEP 3: BUG Status Change
By addressing the relevant authority, your raised issue will be processed and will be given a relevant status. CityBugs allows you to track the issue and see how a relevant authority is solving it.